This data policy describes:

✓ Type of data we collect and hold
✓ Why we collect and hold data
✓ How data is used
✓ Storage and your rights

Policy applies if:

✓ You are a client of Message Matters
✓ You are a supplier of Message Matters
✓ You are working with Message Matters to deliver a product or service to another organisation or person
✓ You asked to receive marketing information from us in electronic or printed form

Type of information we may collect and store:

✓ First name
✓ Last name
✓ Email address
✓ Organisation name
✓ Postal address
✓ Landline and mobile phone numbers
✓ Product or service information
✓ Information about team members
✓ Tracking cookies and tracking technologies used by our hosting company

Why we collect and hold relevant data:

✓ Carry out the service you hired us to provide
✓ Send you an invoice for work done
✓ Keep records for ourselves, government organisations and other official bodies
✓ Send you the marketing information or newsletter you requested.
You can opt out of receiving emails at any time by using the unsubscribe link in the email

How data is used

Tracking cookies and tracking technologies

Cookies are generated by our hosting company and track website activity. They are small data files which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Tracking technologies include beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Restricting cookies may alter your web browsing experience.

Examples of cookies we use:

✓ Session cookies are used to operate our service
✓ Preference cookies remember your preferences and various settings
✓ A secure cookie always has the secure attribute activated and used mostly via HTTPS and securely transmitted with encrypted connections

Data storage and your rights

We are legally required to hold certain information for seven years.
After this time you can ask for your details to be deleted from our system.
You can do this by emailing Francis @ message-matters.com
We take all reasonable precautions to keep the data we hold on you in a safe place.

In certain circumstances, you have the right to:

✓ Access and receive a copy of the personal data we hold about you
✓ Rectify any inaccurate personal data held about you
✓ Request deletion of personal data held about you